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10 Things To Look Out For In A Perfect Facial

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A decent facial can work wonders for your skin and also your stress levels!

Here are Sam’s top tips on what to look for during a first class facial treatment!


Consultation – this is often overlooked but a great consultation is vital to understand your skin’s needs. Your therapist should find out everything from how long you spend in the sun (ie are you an avid gardener) to how long you have to spend on your regime and what your goals are. They should listen and summarise what you want from the facial.


The Room – is it relaxing? Does it smell good?  Is it warm enough? Ambience is key to relaxation.  A heated bed is totally expected now, and the bed should be covered in layers of towels or blankets to wrap you up in once your body gets cooler.


Hygiene – a bugbear of mine is dirty hands – they should be washed in front of you! Fresh breath is also vital – I always pop a Smint in before going near anyone’s face.  It’s just curtesy.  Oh and clean towels -I don’t want to see tide marks from the lady before!


To chat or not to chat – sometimes I want to know what is going on my skin – sometimes I want to shut up and chill out. Your therapist should read this (or just ask you at the start).


The Cleanse – Just because it is a cleanse doesn’t mean it needs to be rushed. My cleanse is like a massage.  It should feel thorough but luxurious and if I have congestion around my nose they should focus on it (even if it is purely to make me feel like they listened). No area should be missed (ie sides of neck, and shoulders if they are going to massage as I don’t want dirty oil massaging into my lovely clean skin!). And never ever ever cover both nostrils. I would like to breathe without having to open my mouth.


Removal – yes this is important! I don’t want soggy cotton wool, or sponges that have been used on every client before me. (Remember hygiene…) Some aromatic warm clean mitts please. Every bit of my face should be covered – there is nothing worse than a bit of cleanser over your top lip or a load of exfoliant being massaged round your face afterwards.


The massage – and relax….. This should be in time to the music, very slow – firm on the right places, soft on the others.  Sweeping movements that seem flawless until you have no idea which hand is where. The best compliment for a therapist is a snoring client believe it or not.


Thou shalt not leave your client – during the mask. Ever.  And I want choices – a boring hand and arm massage is not for me, but extra time on my tense shoulders of a decent foot massage will get me coming back again and again. If I’m going straight home then a scalp massage with oil is simply divine.


Clean up – I don’t want to leave with a) mask up my nose, b) oil in my hair if I have requested otherwise, or c) a slick of over  applied moisturiser.


Aftercare – therapists seem to think we don’t want to buy! I love to be told by my hairdresser what will help my hair and my clients want to know what will improve their skin.

Don’t just throw us out of the door – tell me what I need, offer me some water and somewhere to “come round” and one of the nicest things I have had is my therapist calling me to see how my skin was a few days later.  Treatment plans are also lovely especially running up to something like a wedding.

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Author
Sam has had an illustrious career managing Harvey Nichols’ Urban Retreat, working on X Factor, as well as working with the beauty industries leading mentors and brands. She is published journalist, and has featured on local and national TV and Radio, in the UK Based in the Manchester, Sam currently runs her own beauty consultancy business; providing in-depth business advice, guidance, and training to other beauty professional and salons around the UK.

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